Additional health and safety measures

Thank you for your patience during these challenging times. It is now time to focus on your learning goals again and we look forward to seeing you and your children soon.

We have extra health and safety measures in place in our teaching centres and exam venues.

Measures in our teaching centres

Additional sanitation

  • We have extended the gaps between classes to allow more time for a deeper clean between each lesson.
  • The teaching centre will be thoroughly cleaned at the end of each day. 

Physical distancing

  • We will comply with any physical distancing requirements imposed by the local authorities. To help us do this, we have limited class size for more safety and will limit the number of non-student visitors and staff in the building at any one time.
  • Ushers will monitor and control the flow of young leaner students before/ after classes and during breaks.
  • We will stagger breaks so no class will have a break at the same time as another class on the same floor. 
  •  We will place floor markers at key transit locations in the building to remind students of the importance of maintaining a safe distance.

Hand sanitisers 

  • Hand sanitisers will be available on each floor and at our Customer Services Centre area.
  • Packs of anti-bacterial wipes will be available in all classrooms.

Wearing masks

  • We ask that students, customers and staff (including teachers and teaching assistants) bring and wear their own face masks/ coverings as they enter/ exit or move around the building. 
  • Teachers, teaching assistants and customer services staff may also wear a face shield. 

Increased ventilation

  • Whenever possible, classroom windows and doors will stay open to maximise natural ventilation. 

Right to refuse entry

  • To be able to meet the safe physical distancing rules, we will limit the access to our premises. Only students, customers and staff will be able to enter our teaching centre venues and we ask that parents, guardians or attendants accompany their child(ren) to their classroom only on the first day of their course. After that, they will not be admitted into our premises and will have to drop off and pick up their child from outside the building. 
  •  Staff or customers will flu-like symptoms, or known to be in quarantine, will not be admitted into our premises. 

Measures in our exam venues

The health of our test takers and staff is our priority. Before we open any test centre:

  •  We ensure that we are following all local government safety guidelines as well as those of the British Council. 
  • We brief our test centre staff so they are up to date on what to do and how to prepare for the arrival of test takers.

We have put the following measures in place to make our test centres as safe as possible:

  • Test venues will be cleaned thoroughly prior to each test session.
  • In the case of computer-delivered tests, all equipment will be sanitised prior to each session.
  • Our staff will be wearing masks, face shields and gloves.
  • You will be required to wear a mask in all common areas and maintain a two-metre physical distance at all times.
  • If you would like to, you may also wear latex gloves although this is not required.
  • We will provide sanitisers throughout the test venue and we ask that all test takers use them regularly or wash their hands to help ensure a safe environment.
  • You will be asked to bring your own stationery on the test day; in case you do not have your own pens and pencils, we will provide stationary which will be sanitised prior to usage.

See also