Last updated: Monday 25 August 2020
Covid-19: English courses FAQs
I’m a current student at the British Council. How do I re-register?
If you have previously registered for a course with us, we will have sent you an invitation and registration instructions via email. You can either pay through bank transfer.
How do I register for a course for the first time?
If you would like to register for a course for the first time, you will need to take a placement test which will allow us to recommend the best course for your learning needs. From 1 September 2020, all our placement tests will be at our new premises at 1 Shevchenko Street, Tbilisi.
After you have completed the test, our trained staff will discuss your results and your learning path with you to choose the course that best suits your needs.
What courses are available for this summer and new academic year (2020/2021) beginning in September?
What safety measures are in place in classrooms and in premises?
Your health is our priority. Following government guidelines and in line with the British Council standards, we will ensure that our classrooms provide a safe and optimal learning environment for students and our staff. We will arrange our classrooms in line with government advice on social distancing. Other safety features we will have will include the provision of hand sanitiser, staggered start times of classes and one-way systems.
If I register myself or my child for a new face-to-face course, what will happen if there is another wave of the pandemic?
If we need to close the teaching centre in line with government guidelines, we guarantee that classes will continue online. Online classes will include the same number of hours as face-to-face classes.
Furthermore, we will do our best to ensure that your child's online courses will be with the same teacher, same classmates and at the same time.
What will I need if my lessons move online?
All of our lessons take place using video-conferencing with enhanced security features, so you will need the following:
- for the best experience, we strongly recommend using a laptop, tablet or desktop computer with speakers and webcam.
- a good wifi connection or 4G if using a tablet.
How I can contact Customer Services?
Currently, you can contact our Customer Services team via email, Facebook Messenger or by phone at +(995 32) 225 04 07 (Monday - Friday 10.00-20.00). If you encounter some delays in receiving your reply due to a large number of enquiries, please accept our apologies in advance.
If your question has not been answered, please contact us.